By  ProSolar Media

On   17, 2025

2,163,992 Views

Privacy Policy

Last Updated: 17 September 2025

Welcome to ProSolar Systems Zimbabwe ("we," "us," or "our"). We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services. Please click on each section below to learn more.

1. Information We Collect

We may collect information about you in a variety of ways to provide and improve our services. This includes:

• Personal Data You Provide: Personally identifiable information, such as your name, email address, phone number, and physical address, that you voluntarily provide when you request a quote, fill out a contact form, or schedule a site visit.
• Usage Data Collected Automatically: We automatically collect certain information when you visit our website, such as your IP address, browser type, operating system, the pages you view, and the dates/times of your visits. This helps us understand how our website is used and improve its functionality.

2. How We Use Your Information

We use the information we collect for various business purposes, including to:

• Respond to your inquiries and provide you with a cost-effective and sustainable energy solution.
• Schedule and conduct energy audits and site inspections.
• Design a custom solar system tailored to your needs.
• Process transactions and manage your account.
• Send you important administrative information, such as updates on your project or changes to our policies.
• Monitor and analyze website usage to improve our services and user experience.
• Protect our company and customers against fraudulent activity.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• With Service Providers: We may share information with third-party vendors and partners who perform services for us, such as our installation teams or equipment suppliers, but only to the extent necessary to complete your project.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or subpoena.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the data you provide to us, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of our systems.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to help customize the site and improve your experience. Cookies are small data files stored on your computer that help us understand site usage. You can typically set your browser to remove or reject cookies, but be aware that this could affect the availability and functionality of our website.

6. Your Data Protection Rights

You have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of your personal data that we hold. If you would like to exercise any of these rights, please contact us using the information provided below.

7. Children's Privacy

Our services and website are not directed to individuals under the age of 18. We do not knowingly collect personally identifiable information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have questions or comments about this Privacy Policy, please do not hesitate to contact us:

ProSolar Systems Zimbabwe
Phone: +263 719 187878
Via our Contact Page

---

Disclaimer: This Privacy Policy is a general template and should be reviewed by a qualified legal professional to ensure it meets all legal requirements for your specific jurisdiction and business activities in Zimbabwe.

We Are a Dedicated Solar Energy Company in Zimbabwe: Pro Solar Solutions Zimbabwe is a leading solar energy provider based in Harare, supplying homes, offices, and industries across Zimbabwe and Africa with reliable, 24-hour uninterrupted power. We specialize in premium solar systems using trusted brands such as Canadian Solar, Jinko, JA, and Longi solar panels, Must, SVolt, and EVolt lithium-ion batteries, and Growatt and Must inverters.

Pro Solar Solutions Zimbabwe is committed to delivering affordable, sustainable, and reliable solar energy installations. Our goal is to ensure every Zimbabwean has access to clean, cost-effective, and efficient energy solutions, tailored for homes, offices, and businesses. Our product range includes home and industrial solar systems, inverter backup solutions, off-grid systems, mini-grid solutions, and solar water pumping systems — all designed to perform optimally in Zimbabwe’s climate while reducing electricity costs and ensuring energy independence.